Before you Request Help

Please Read! The JACS login process has changed. Before submitting a request for help please make sure to check the following.
  • You cannot login using your old JACS username and password. You must create a new account using the Subscriber Registration page.
  • If you are having trouble creating an account be sure you are creating a password with 8 characters and one symbol (e.g. # $ % &).
  • You must have attorney access to login to JACS. Watch the How to Get Attorney Access video to learn more.
  • If you created an account, but forgot you password. Use the Reset Password button on the login page. Enter your username or email address to receive a reset password link via email.
All fields marked with an asterisk (*) are required and must be filled in or this form will not be processed.

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